One platform for loyalty,
orders, and growth.
Automate rewards, issue store credit, and measure real ROI — without discount-led loyalty.
Give customers more than points. Help them build long-term value.
See the value, understand the system, then go live.
Walk through SpenVest the way your team will adopt it: preview the merchant experience, learn how rules and automation work, then connect setup to measurable repeat-visit growth.
Preview
See the merchant-facing experience before diving into implementation.
Operate
Understand rules, automation, and the behavioural mechanics clearly.
Measure
Connect program setup to repeat visits, retention, and ROI.
Try the demo experiences
Curated previews plus interactive demos — clearly marked as sample data.
Merchant dashboard experience
Live merchant dashboard captures from the current demo environment, focused on revenue, threshold performance, customer health, and operational actions.
For Merchants
What merchants actually operate inside SpenVest
See the whole merchant picture in one operating dashboard
Track revenue, transactions, average order value, new customers, action items, and SVC balance from one merchant view.
Run promo items, thresholds, and retention offers with more control
Launch structured campaigns around spend behaviour, threshold progress, and win-back activity without relying on broad discounting.
Launch a dedicated merchant webpage for ordering, bookings, and delivery
Give customers a merchant-branded SpenVest page where they can order online, request local delivery, book tables, and access live offers in one place.
Understand which customers are at risk and act earlier
Use customer insights and segmented views to spot drop-off, identify high-value groups, and trigger targeted retention activity.
Turn recommendations into actions, not just reports
AI recommendations and operational alerts help merchants respond to slipping regulars, threshold drop-off, and growth opportunities faster.
Measure retention performance with analytics that tie back to trade
Review transaction trends, traffic heatmaps, cohorts, and repeat behaviour so retention spend can be judged against real commercial outcomes.
Browser first for operations, with desktop app options available.
The merchant portal is designed to run well in the browser and that remains the primary recommended path. For operators who prefer a dedicated app experience, you can install SpenVest as a desktop app on Mac or Windows with one click — no app store required.
Recommended rollout
Use browser as default
Best for fast updates, support, and rollout control while the merchant platform is still evolving.
Desktop app for controlled deployments
Suitable for store-managed devices, kiosk-style installs, or enterprise IT rollout requirements. Install as PWA for instant setup with no app store approval.
Go live in four steps
Connect, configure, activate, and measure — in four steps.
Help customers turn everyday spending into long-term value.
Connect
Select your POS system and complete OAuth so SpenVest can ingest transaction webhooks.
Configure
Create thresholds (v1 → vN), SGVC/MGVC, cashback, gift value, and eligibility rules.
Activate
Enable in-store authorisation and (optional) online ordering + delivery within your radius.
Measure
Track retention, returning customers, basket lift, and campaign ROI tied to issued value.
Identify the customer before payment
Staff scan the SpenVest QR code and attach the customer in the POS — then complete payment normally. Identification only, not redemption.
Customer presents SpenVest QR
The customer opens their SpenVest app and shows their QR code or member code at checkout.
Staff scans or enters member code
Staff scan the QR code or manually enter the member code to identify the customer.
Staff attaches customer in POS
Staff add or attach the identified customer to the sale, cart, or order in their POS system.
Staff completes payment normally
Payment is processed through the merchant's standard POS checkout. Scanning does not redeem SVC.
Identification only — not payment or redemption
Scanning the SpenVest code does not redeem SVC, does not reduce the sale total, and is not a payment method. The merchant completes payment normally in their own POS. This step links the transaction to the customer's SpenVest account for later SVC attribution.
Merchant growth without discount-led “loyalty”
Everything you need to drive retention and measure real ROI.
Help customers turn everyday spending into long-term value.
POS + OAuth integration
Connect your POS and stream transaction data into SpenVest automatically.
Programmable thresholds
Create versioned reward rules that shape repeat visits and basket behaviour.
Smart Value Credits (SVC)
Issue merchant-specific store credit with clear eligibility rules.
Gift cards + cashback
Gift cards and cashback on the same POS-authorised rails as SVC.
Growth analytics
Return rate, basket lift, and ROI tied to every reward campaign.
Merchant webpage + shop
Launch an ordering page with live offers, delivery, and loyalty rules.
Segments + campaigns
Target customers by behaviour and launch win-back offers instantly.
Bookings + events
Table bookings, appointments, classes, and events in one calendar.
Works With Your Existing POS
Connect a supported POS to automatically sync customer transactions, rewards, and member activity. Don't have an integrated POS? You can still get started today.
Connect your POS and automatically track eligible customer transactions, rewards, and member activity through SpenVest.
Square
Customer transactions automatically sync with SpenVest for rewards, customer engagement, and future SVC features.
Lightspeed
RetailRetail and restaurant transactions automatically sync with SpenVest for rewards and customer engagement.
POS-specific checkout instructions are available in the Merchant User Guide.
Using a Different POS?
No problem. You can import customer transactions manually or use SpenVest Business as your business platform — no POS integration required.
These POS platforms provide developer API access and may be added based on merchant demand. They are not currently supported by SpenVest.
Shopify POS
RetailShopify provides full developer API access — a candidate for future SpenVest integration.
Clover
Clover offers an open REST API, making it a strong candidate for a future SpenVest connector.
Hike POS
RetailHike exposes developer APIs well-suited for transaction-level integration with SpenVest.
WooCommerce
eCommerceWooCommerce REST API enables order-level data access — a viable path for SpenVest ecommerce integration.
Toast
RestaurantToast provides restaurant-grade APIs for order and payment data — a future SpenVest restaurant integration candidate.
Need Another POS?
Tell us which POS you use and help us prioritise future integrations.
Integrated POS
Connect a supported POS and automate customer transaction tracking with no manual steps.
Manual Transaction Import
Import customer transactions manually — a great starting point while your POS integration is pending.
SpenVest as Your Business Platform
Use SpenVest to manage customers, rewards, promotions, bookings, click & collect, delivery, and your digital storefront.
Run the back office, not just the loyalty engine
Finance, team, security, branding, and messaging — everything a merchant actually needs to operate a SpenVest program day-to-day.
Finance, payouts & settlements
Track invoices, payout cycles, settlement runs, and PayTo flows in one finance view — reconciled against issued SVC, cashback, and gift value.
Team accounts & roles
Invite staff, assign roles, and manage who can run campaigns, change rules, or access finance — without sharing one login.
2FA, trusted devices & API keys
Lock down the merchant portal with TOTP two-factor auth and trusted-device controls. Issue scoped API keys for integrations and webhooks.
Notification templates & channel prefs
Send template-based system and marketing notifications, with per-channel preferences your customers can manage — so messages stay welcome.
Branded store page + themes
Customise your SpenVest merchant page with themes, sections, and preferences — your storefront, your brand, no extra hosting.
POS CSV import + reconciliation
Not on a supported POS yet? Import transactions by CSV and reconcile against issued value — so loyalty math stays consistent either way.
Merchant Pricing
Subscription tiers aligned to the merchant portal. Plans scale from a single location through full operating infrastructure, with pricing in Australian dollars.
Give customers more than points.
Starter
Single-location plan for merchants launching measurable repeat-visit behaviour.
Best for cafes, retail stores, and venues starting with one operating location.
- Transactions: up to 60,000 / month
- Update loyalty rules once a month
- Featured "Hot Items" promotions: up to 20
- Bonus SVC campaigns (Special SVC)
- Merchant gift cards (MGVC): 100 / year
- Basic analytics dashboard
- Merchant webpage: limited
- Online shop enabled
- No cashback controls
- $0.02 per additional transaction
Starter is the minimum plan for hospitality and most retail merchants.
Growth
Growth plan for multi-location merchants running retention, offers, and gift-card operations together.
Best for operators scaling frequency, offers, and merchant-issued value across a growing footprint.
- Transactions: up to 250,000 / month
- Update loyalty rules weekly
- Featured "Hot Items" promotions: up to 75
- Bonus SVC campaigns + cashback controls
- Merchant gift cards (MGVC): 500 / year
- Advanced analytics
- Accept system gift cards (SGVC) issued by SpenVest
- Merchant webpage: expanded
- Online shop enabled
- $0.015 per additional transaction
Merchant subscriptions. Enterprise-style licensing and custom operating terms remain available by agreement.
Scale
High-volume infrastructure for chains, groups, and merchants operating with AI-led optimisation.
Best for regional groups, franchise-style operations, and larger hospitality networks.
- Transactions: up to 1,000,000 / month
- Update loyalty rules daily
- Featured "Hot Items" promotions: up to 250
- Bonus SVC campaigns + cashback controls
- Merchant gift cards (MGVC): 1,500 / year
- AI-powered analytics insights
- Merchant webpage: full
- Online shop + delivery radius module
- Dedicated support
- $0.01 per additional transaction
Merchant subscriptions. Enterprise-style licensing and custom operating terms remain available by agreement.
Hospitality and most retail merchants start from Starter or above. Gift card quota overages can be invoiced where issuance exceeds the included annual allocation.
Transaction limits refer to processed POS purchase events imported into SpenVest for SVC processing. They do not include analytics events, notifications, dashboard views, or internal behavioural calculations.
Enterprise infrastructure licensing
Purpose-built for national brands, multi-location retailers, and platforms requiring dedicated infrastructure, API integration, and configurable value services — without touching your existing POS flows.
Build lasting customer value at scale.
Platform capabilities
Integrate without disruption
Connect via API/OAuth and permissioned transaction ingestion with audit-grade telemetry. No customer retraining required.
Enterprise partner API access
Expose SpenVest capabilities to brands, banks, and merchants with their own rewards engines through controlled APIs, webhooks, and partner-grade access controls.
Custom orchestration rules
Define versioned thresholds, eligibility rules, and behavioural experiments with enterprise-grade reporting.
Dedicated infra + SLA
Dedicated infrastructure cluster, SLA, technical account management, and data integration options.
No POS changes and no customer retraining. Annual platform license + usage-based processing aligned to transaction volume.
Commercial structure is tailored to integration scope and throughput
Enterprise pricing is typically structured as an annual platform license plus usage-based processing aligned to transaction volume.
Commercial structure tailored to integration scope and throughput
Enterprise pricing is typically structured as an annual platform license plus usage-based processing aligned to transaction volume.
Security, privacy, and merchant-grade controls
SpenVest is designed as a behavioural SaaS engine. Merchant integrations are permissioned, transaction ingestion is controlled, and customer value instruments (SVC and gift value) follow clear program rules and eligibility checks.
Note: Feature availability and integrations can vary by POS, region, and rollout stage.
Merchant FAQ
The questions operators ask before going live.