Merchant User Guide

Settlement and Finance

Merchant Payouts

Review your weekly payout statements and fee structure.

1 min read

The Payouts page shows your weekly payout ledger from online shop sales. Each payout period shows order count, gross merchandise, delivery fees collected, platform fees deducted, processing fees, and your net payout amount.

Payout records showing weekly disbursements with fees and net amounts
Payout records — weekly disbursement history with platform and processing fees

Payout breakdown

Gross Merchandise — total item subtotals from customer orders
Delivery Fees — delivery fees collected from customers (passed through to you)
Platform Fee — 2.5% of gross merchandise (not applied to delivery fees)
Processing Fee — estimated card processing at ~1.75% + A$0.30 per successful charge
Net Payout — your take-home amount after all deductions

Payout statuses

Paid — funds have been disbursed to your account
In Transit — payout is being processed
Pending — payout is scheduled but not yet processed
Weekly schedule

Payouts are processed weekly. Each period runs Sunday to Saturday, with the payout date typically the following Tuesday.

Merchant User Guide