Merchant User Guide

SVC Rewards System

Merchant Gift Cards (MGVC)

Issue and manage merchant-branded gift value credits.

1 min read

Merchant Gift Value Credits (MGVC) are merchant-specific voucher credits. They are not cash, not withdrawable, and not redeemable for cash. MGVC are issued in fixed denominations and tracked against a plan-based quota.

MGVC Gift Cards view showing quota usage, denominations, and creation form
Merchant Gift Value Credits — manage issuance quotas, denominations, and track redemptions

Available denominations

A$10, A$20, A$50, A$100, A$150, A$200, A$500

Plan quota limits (per year)

Rewards plan: Gift Cards not available
Starter plan: 100 cards per year
Growth plan: 500 cards per year
Scale plan: 1,500 cards per year

Quotas are split across denominations with higher weighting toward lower-value cards (A$10 and A$20 receive the largest share). If you exceed your quota, you can purchase add-on packs at per-card rates that vary by plan tier.

Add-on (over-quota) pricing

Starter: A$2.50 per additional card
Growth: A$2.20 per additional card
Scale: A$1.80 per additional card
Volume discounts available for 100, 250, and 500-card packs

Gift card features

View per-denomination quota usage (total, used, remaining)
Create MGVC batches within your quota
Track issued cards with status (Draft, Active, Redeemed, Expired, Voided)
See redemption details including customer reference and transaction ID
Export issued and redemption data as CSV
Monitor monthly stats: issued count, issued volume, redeemed count, redeemed volume, expiring soon
Commission estimate on redeemed MGVC volume
3-year default expiry (Australian compliance)
Merchant User Guide