Merchant User Guide

SVC Rewards System

Understanding Reward Thresholds

See how spend milestones become merchant-issued value.

1 min read

Reward thresholds are the core of SpenVest's retention model. Merchants define rules that convert eligible customer spending into SVC rewards. Thresholds are versioned, allowing you to iterate on reward structures over time while tracking performance of each version.

Reward Thresholds view with threshold versions, completion rates, and progress distribution
Reward Thresholds — configure spend milestones and track completion rates across versions

Threshold configuration fields

Points required — the number of progress points needed to complete the threshold
Reward value (USD) — the SVC value issued when the threshold is completed
Start and end dates — the active window for the threshold version
Status — active, scheduled, completed, or draft
Merchant User Guide